GDPR - We're Compliant
Automatic encryption. Secure by design. No end user intervention required – Coincidental does the hard work so you don’t need to.
Patient confidentiality is assured as all documents are password protected and encrypted.
Collect electronic signatures via our Signature App.
Reduce unnecessary scanning and manual recording of patient data on medical questionnaires and consent forms which are fully customisable, consent forms can be emailed to your patient in the background.
Hassle free claims creation.
Coincidental is fully compliant with the Medical Card and PRSI Schemes and is able to dynamically create Medical Card and MED 2 forms. Northern Ireland users can also submit completed forms to the Business Services Organisation (BSO) via Electronic Data Interchange (EDI).
Text Back Confirmation
Simplifies appointment confirmations to help reduce no-shows. Also includes tracking stats to show effectiveness.
Online Booking
Take the pressure off reception staff by allowing your patients to book online 24/7, and help grow your practice even when you’re not there.
Set the appointment types you offer e.g. Exam, S&P or Consult. Option to set your own deposit booking fee reducing DNA’s. You’ll find this will lead to an increase in new patients joining the practice.
Treatment Planning
Easily generate a structured plan by assigning treatment items to specific appointments, showing treatment and costs per visit.
The plan, once generated, can be printed or emailed to the patient automatically using encryption, fulfilling GDPR compliance.
New Patients
Introduce the new patient to your practice in a consistent professional presentation.
Create a new patient welcome pack which you can email giving the patient such information as details about their first visit, requisite forms for completion as well as pricing guides, location of your practice, and parking information.
On arrival patients can self-check in on their mobile phone rather than queuing up.
Send information to patients via SMS, email or letter.
Appointment recalls, customising the timeframe per patient. Reminders to patients to confirm appointments. Send copies of treatment quotes/invoices and billing details. Send educational insights to educate patients. Update patients on practice procedures and policies.
Texting recalls and reminders has proven to be extremely efficient and effective in terms of cost and patient response.
Auto Text Sending
Send appointment reminders simply and automatically, allowing patients to confirm by text quickly.
Unique Split Screen
Digital Imaging
Coincidental has a host of functionality which allows you to seamlessly connect to digital x-ray systems and cameras, intra-oral and extra-oral.
Drag and drop images easily to the relevant tooth. Present current and historic images for comparison. Draw on an image, when you hover over a tooth an image pops up. Drag images into referral documents where you can reposition, re-size and import images from other sources.
Dental Charting
Coincidental mimics how dentistry is taught so you won’t need to spend hours trying to learn our charting.
Clearly see base-line charting versus work-line. Easily navigate visually through previous courses. Flip between all, outstanding or completed treatment items at the click of a button.
View images associated with teeth simply by hovering over them. Scroll through all treatment notes in one continuous view.
Personalised Note Templates
Save precious surgery time by creating your own notes. Spend less time on paperwork and more time doing the work you love with flexible, customisable templates.
Create categories of treatment types to be shared across the practice or just kept private for your own use. Configure the font type, size or colour to highlight important information. Add tables to present your findings in a clear and precise manner, all in a familiar MS Word styled environment that you may be familiar with.
Working with Patients
From the patient’s record you can view the patient chart and your diary simultaneously using our unique split screen feature.
Easily view clinical notes. Drag and drop images and notes into customisable documents to create referrals. Draw on digital image and add annotations . Generate branded and costed patient treatment plans. Export and email GDPR compliant documents. Generate itemised receipts, invoices, and account histories. Auto-generate Med2 forms
Auto System Updates
From the patient’s record you can view the patient chart and your diary simultaneously using our unique split screen feature.
Easily view clinical notes. Drag and drop images and notes into customisable documents to create referrals. Draw on digital image and add annotations . Generate branded and costed patient treatment plans. Export and email GDPR compliant documents. Generate itemised receipts, invoices, and account histories. Auto-generate Med2 forms
Diary Management
Coincidental contains a raft of features to simplify diary management for practitioners and practice support staff.
You’ll enjoy being able to view your diary which has been tailored to your individual needs, with appointment description and colour coded appointment types. Choose day view, week view and single or multiple practitioners’ diaries in one screen. Drag and drop appointments across different days or multiple practitioners. Automatically Send SMS appointment reminders. Allow patients to Text Back their appointment confirmation. Manage check-in and check-out processes.
Switch Over & Switch Off
We’ll make your old system obsolete with our conversion expertise.
PULSE Analytics Tool
Real-time analytics platform to enable you to monitor live practice performance.
Our Pulse Analytics dashboard provides real-time data in a dynamic 3D graphics format which is easy to read. At a glance you can view practice earning, work in progress, DNA statistics, cashbox, age debtors, patient profiles. Enhanced security features include treatments deleted by user, credits and debits issued by user, discounts and fee variance and user level access control.
Automated Recalling
Every 20 minutes the background texting process sends out 10% of the days’ recalls, helping to manage the workload at reception.
Individually configurable so that each practitioner can have their own text message. This system can be turned on or off as desired.
Reports
We can run a wide range of reports from Cashbox to Practitioner Earnings, from Patient under Treatment reports to Chair Occupancy and many others in between, just ask us all about them.
These reports allow you to get back in your surgery to do the work you love and let your software manage your practice
Document Centre
The document centre automatically stores and categorises all correspondence from referral letters and medical history to x-rays and reports, for easy access.
Images from the patient’s chart can be added to referral letters or reports using a drag and drop feature.
You won’t get support like it anywhere else!
We don't use call centres - our exemplary technical team are based in Ireland and always on hand to resolve queries saving you time and money.
Marianne Cosgrove,
Practice Manager, Happy Teeth
View Testimonials
GDPR – We’re compliant!
Diary Management
Auto Text Sending
Text Back Confirmation
Unique Split Screen
Auto System Updates
Online Booking
Dental Charting
Claims Processing
Automated Recalling
Reports
Treatment Planning
Personalised Note Templates
Electronic Signatures
Document Centre
PULSE Analytics Tool
Speedy Support Times
Patient Communications
